If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
We will not collect personal information about you just because you visit this site. In order to improve the usefulness of our web site for our visitors, we automatically collect and maintain statistical information from our site's data logs that concern network traffic flow and volume. This information consists of:
This information does not identify individual visitors and is used to enhance and improve your experience on our site. No attempts are made to identify individual users unless illegal behavior is suspected.
When you download and use our Services, we automatically collect information on the type of device you use, system and performance information and operating system version. We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile app.
The purpose of this site is to market and sell our software. As a result, you may have to provide us your personal information and/or email address. We do not share or disseminate this information to other vendors or clients. This information is kept in strictest, secure, confidence. If you choose to purchase our products online, you will be asked for personal information as well as your credit card number. The forms requesting this information are on a secure server. All steps are taken to safeguard your information.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
The information we gather includes:
Cardholder's name, credit card type, credit card number, expiration date, billing address, email address. Credit card data is used to complete our transactions and none of this information is shared with anyone else.
User name, user ID, email address, operating system, connection, browser.
We may also collect, from you, the following personal information about your contacts:
[Name and email address], in order to refer our products or services
[Email address], in order to share an article, blog post or other content
When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at (706) 868-7021.
We will use your name and email address to send newsletters to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please visit http://www.taxslayerpayroll.com/login/optout.aspx to opt out.
In some cases, we employ service providers to provide a product you order, to fulfill a service you request, or to market one of our products or services. Examples include using Web analytical software, Web beacons, delivering downloadable products, offering online software applications, or sending e-mails on our behalf. While this may require us to share information, these service providers are strictly prohibited from using your information other than to act on our behalf.
We may be required to provide information about you to third parties outside of the TaxSlayer corporate family without your consent as provided by law, such as, to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements, a subpoena or court order, judicial process or bankruptcy proceedings, regulatory authorities, to protect against fraud.
Your information may be transferred in connection with a proposed or actual sale, merger, or transfer of all or a portion of a business or operating unit. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We post customer testimonials on our web site which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at payrollsupport@TaxSlayerBooks.com.
Our web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at payrollsupport@TaxSlayerBooks.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.
We take every step available to safeguard customer information. All forms accepting user information are processed on our secure servers.
TaxSlayer Books's electronic filing process is encrypted to avoid any unwanted detection. All acknowledgements are handled by e-mail with only general information given. Acknowledgements can also be retrieved via our website again without general information provided. (Example: IRS accepted or rejected, acceptance date, etc.) TaxSlayer Books will not issue a refund for forms rejected by the IRS or any state agency. Confidential information such as refund amounts, names, addresses, and account numbers are not displayed or e-mailed.
Incomplete tax forms or forms that are not accepted by the IRS will be deleted.
TaxSlayerPayroll.com takes industry standard measures to protect the personal information we collect. We provide high level types of security measures including, but not limited to, firewalls and protected facilities. Our Web site uses SSL encryption to transmit sensitive information. We maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards.
We strive to keep our customer information as accurate and complete as we can. If you believe any of the information about you is not accurate or if you have any questions about the security of your personal information, you can contact us at payrollsupport@TaxSlayerBooks.com.
We will retain your information for up to three tax years as long as your account is active, or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at payrollsupport@TaxSlayerBooks.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
This website uses Hotjar web analytics service. Hotjar may record mouse clicks, mouse movements and scrolling activity. Hotjar collects information regarding pages visited, actions which are taken, country, device used, operating system, and browser used. Hotjar does not collect personally identifiable information (PII) that you do not voluntarily enter in this website. Hotjar does not track your browsing habits across web sites which do not use Hotjar services.
If you have questions or concerns regarding this policy, you should first contact customer support at payrollsupport@TaxSlayerBooks.com.
You can also write us at:
3003 TaxSlayer Drive Evans, GA 30809
Approved and Effective 09/27/16